Shipping Policy
Last Updated: April 11, 2025
Vasanai strive to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle order processing, delivery timelines, and shipping costs.
Order Processing
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Orders placed by 12:00 PM (noon) IST are processed and shipped within 3 business days, excluding holidays.
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Orders placed after 12:00 PM IST are processed within 4 business days, excluding holidays.
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Orders placed on weekends or holidays will be processed and shipped within 4 business days.
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In rare cases of unforeseen delays (e.g., weather disruptions, increased demand), shipping times may be extended.
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Shipments generally occur within 3–4 business days, but delays outside our control may happen without prior notice.
Shipping Methods & Delivery
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We ship through reputable courier partners, and tracking information will be provided via https://vasanai.in/
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Signature on delivery may not be available for all shipments.
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Customers are responsible for ensuring someone is present to receive the package. If no one is available, the courier may leave the package at the designated address at their discretion.
Coupon Codes
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One-time use only per customer.
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Valid for Indian consumers only.
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Not applicable to shipping, handling, or tax fees.
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Vasanai reserves the right to deactivate, modify, or end any offer at any time.
General Guidelines
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We aim to fulfill all orders in a timely manner.
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If a shipment is returned to us, the customer is responsible for original shipping charges.
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If a package is refused or returned, we will issue a refund excluding shipping and handling fees.
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Product exchanges are not accepted. Refer to our Refund Policy for details.
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Please ensure your complete shipping address, including PIN code and nearest landmark, is provided correctly.
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We use multiple shipping carriers based on the destination and nature of the shipment.
Free Shipping Offer
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Shipping fees apply to all orders unless a free shipping offer is explicitly active.
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Occasionally, we may offer discounted or free shipping promotions, shown on the product page, offers page, or checkout.
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Free shipping, if applicable, is calculated after discounts and before taxes.
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The offer is non-transferable, non-refundable, and not redeemable for cash.
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In case of order refund, standard shipping fees will be deducted from the refund amount.
Shipping Costs
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Domestic standard shipping: ₹40 per 500g of packaged product.
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Any special handling charges (if applicable) will be displayed during checkout.
If you have questions regarding your shipment, feel free to contact our support team at:
📧 Email: Customercare@vasanai.in